Your REFS Australia Mentoring Team

Belinda English

Belinda, having spent over 20 years in the financial services industry, aids brokers in streamlining their processes for efficiency and growth. With a focus on process efficiency and compliance, Belinda’s expertise lies in refining processes, enhancing workflow management, and ensuring brokers navigate their processes with confidence. Her structured and supportive mentoring style provides brokers with the skills needed for a smooth and efficient business operation.

Peter Clark

Peter Clark

With more than 30 years of experience in the financial services industry, Peter is committed to aiding brokers in developing sustainable and successful businesses. Focusing on business development and client engagement, he gives brokers the tools and strategies required for long-term success. His practical and results-oriented approach helps brokers become confident in their decision-making and sustainable in their business practices.

John Adams

John Adams

John offers a strategic and results-focused approach to mentoring at REFS Australia. With a career spanning 45 years, John’s proficiency in mortgage broking, financial analysis, and business development provides brokers with essential tools for business growth. He is dedicated to demystifying complex financial concepts and advising on how brokers can flourish in a changing market. Concentrating on practical solutions and enduring business strategies, John aids brokers in achieving their objectives confidently.

Wayne Milner

Wayne Milner

Wayne has over 40 years industry experience and dedicated to assisting brokers throughout their business and career journey. His extensive residential and commercial lending knowledge enables brokers to develop the necessary skills to excel in a competitive environment. Wayne advocates for resilience, adaptability, and professional excellence, which ensures mentees are prepared to offer exceptional client service and foster business expansion.

Louise Syphers

Louise, a long-term committed mentor at REFS Australia and 25 years in the industry, is focused on helping brokers enhance their skills and establish prosperous businesses. Concentrating on strategy and client relations, Louise offers pragmatic advice for overcoming obstacles and looking for opportunities. Her hands-on and supportive mentoring style ensures brokers develop the confidence and insight needed to succeed in the industry.

Eli Ajzenman

Eli contributes over 40 years of experience to the financial services sector, guiding brokers through the intricacies of mortgage broking with a strong knowledge across both residential and commercial lending. He excels at simplifying complex processes into understandable, actionable steps, aiding brokers in optimising operations and improving service offerings. Eli is devoted to fostering a learning environment where brokers feel capable of growing their businesses with assurance and integrity.

Debbie Hutchings

Debbie Hutchings

As the Director of REFS Australia, Debbie is committed to enhancing the mortgage broking industry through professional mentoring, training, and business development support. Debbie places a heavy emphasis on professional advancement and enables brokers to develop sustainable, high-performing businesses. Debbie’s leadership cultivates a cooperative learning environment, ensuring that brokers acquire the necessary skills and confidence to effectively navigate the industry.